We employ only craftsmen who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Furthermore, they will either cover the floor where they work, walk with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do.
The precision tune-up specialist who maintains your equipment will thoroughly check it for safety and operational efficiency, tune it up for maximum fuel efficiency, and inspect it for potential faults. This saves you money by reducing your fuel bill, by avoiding costly breakdowns, and by prolonging the life of your equipment.
When the job is finished, you have the option of paying by any of the following:
If you are in need of major repairs or just want to upgrade your existing equipment, we have convenient financing options available.
Don't fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don't 'pull' required permits, or don't carry adequate insurance. Off The Hook Heating & Air is a licensed contractor and obtains all municipal and state permits as required. Off The Hook Heating & Air is insured for Workers Compensation and for liability insurance.
Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.
With Off The Hook Heating & Air, you have peace of mind knowing that you are not dealing with a 'fly-by-night' company that can leave you 'hung out to dry'.
Off The Hook Heating & Air is an active member of multiple trade associations composed of the best heating and cooling contractors in the country. Out of these groups, Off The Hook Heating & Air has access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry.
When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. Off The Hook Heating & Air takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.
In order to make certain that we have technicians available to meet your service needs when you need them, Off The Hook Heating & Air focuses on repair services and replacing equipment that breaks down rather than spreading itself too thin and getting involved in new construction. This commitment of time and resources means that when you have a problem, a repair specialist will be available to fix it.
Ongoing technical training + Experienced supervision + Office support = Top service for YOU
Our company is committed to the technical excellence of the service we provide you and, therefore, require our 'champion' technicians to attend regular training sessions. Besides the technician who actually does the repair, Off The Hook Heating & Air has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don't have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the 'family friendly' service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a 'champion' technician.